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At SaharaMart24, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Eligible products may be returned within 7 days from the date of delivery unless otherwise mentioned on the respective product page.
Products must:
• Be unused and in their original condition.
• Be returned with original packaging.
• Include all accessories, manuals, tags, and complimentary items.
• Be accompanied by a valid proof of purchase.
Returns will not be accepted for:
• Used or damaged products after delivery.
• Personal care and hygiene products.
• Customized or personalized products.
• Perishable goods.
• Digital products.
• Clearance or final sale items.
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Please provide:
• Order Number
• Product photographs
• Unboxing video (if available)
• Description of the issue
Our team will review your request and provide an appropriate resolution.
Approved refunds will be credited to the original payment method within 5–7 business days after successful inspection of the returned product.
Product exchanges are subject to stock availability.
Orders may be cancelled only before dispatch.
Once shipped, cancellation requests cannot be accepted.
Shipping charges, Cash on Delivery charges, and handling fees may be non-refundable depending on the reason for return.
SaharaMart24 reserves the right to reject return requests that do not meet our return eligibility criteria.
Email: support@saharamart24.com
Phone: +91 9682656564
